Privacy Policy

Last Updated: 21 September 2026

At Gedgetsworld.in, operated by MallDigiPro, we respect the privacy of customers, users and website visitors.

This Privacy Policy explains how we collect, use, process, disclose, protect and retain personal information when you:

• Visit Gedgetsworld.in;
• Create or use an account;
• Purchase business software;
• Obtain software access;
• Make or attempt a payment;
• Contact customer support; or
• Otherwise interact with our website or services.

This Privacy Policy should be read together with our Terms & Conditions and other applicable website policies.

1. Who We Are

Gedgetsworld.in is operated by:

MallDigiPro
Devretha No. 2, Near Daulat Ram School
Shahaganj, Agra – 282010
Uttar Pradesh, India

Website: Gedgetsworld.in
Email: [email protected]
Phone: +916398535812

For purposes of applicable data-protection law, MallDigiPro is responsible for personal information that it determines the purpose and means of processing.

2. Information We May Collect

Depending on how you interact with Gedgetsworld.in, we may collect information including:

Contact Information

• Name;
• Email address;
• Phone number;
• Billing address;
• State;
• City;
• Postal/PIN code; and
• Country, where applicable.

Business Information

Where relevant to the software purchase or customer account, we may collect:

• Business/company name;
• Business contact information;
• Business address;
• GST or tax information where voluntarily provided or required for invoicing; and
• Other business information provided by the customer.

Account Information

Where a software product requires an account, we may process:

• Account/profile information;
• Registered email address;
• Account identifier;
• Account status;
• Software-access information;
• Login/access records; and
• Security-related account information.

Passwords, where applicable, should be stored using appropriate security measures and not displayed in plain text.

Order Information

We may collect:

• Order number;
• Software purchased;
• Purchase date;
• Purchase amount;
• Applicable tax information;
• Billing information;
• Order status; and
• Software fulfilment/access status.

Customer Support Information

When you contact us, we may process:

• Your name;
• Email address;
• Phone number;
• Order information;
• Support request;
• Communications;
• Screenshots or technical information voluntarily supplied; and
• Other information reasonably necessary to investigate your request.

Do not provide payment PINs, passwords, CVV numbers or OTPs to customer support.

3. Automatically Collected Technical Information

When you visit or use Gedgetsworld.in, certain technical information may be collected automatically through our website, hosting infrastructure, security services, analytics tools or similar technologies.

This may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages visited;
• Referring page or source;
• Date and time of access;
• Website interaction information;
• Session information;
• Security logs; and
• Cookie or similar technology information.

This information may be used for website operation, analytics, performance, troubleshooting, security and fraud prevention.

4. Order and Transaction Information

When you purchase software, we may process information including:

• Order number;
• Transaction/reference number;
• Software purchased;
• Amount;
• Payment status;
• Payment-method category;
• Date and time;
• Billing information; and
• Software fulfilment status.

We use this information for purposes such as:

• Confirming orders;
• Providing software access;
• Accounting;
• Tax compliance;
• Reconciliation;
• Customer support;
• Refunds;
• Fraud prevention; and
• Payment-dispute management.

5. Payment Information

Payments made through Gedgetsworld.in are processed using authorized third-party payment service providers.

Payment authentication and sensitive payment credentials are handled through the applicable payment gateway, bank and payment-network infrastructure.

Gedgetsworld.in does not intentionally collect or store:

• Complete debit or credit card numbers;
• CVV/CVC numbers;
• Card PINs;
• UPI PINs;
• Payment OTPs;
• Internet-banking passwords; or
• Similar confidential payment authentication credentials.

We may receive limited transaction information from the payment provider, including:

• Payment status;
• Transaction/reference number;
• Payment amount;
• Payment-method category;
• Order identifier; and
• Date and time of transaction.

Payment service providers process payment information according to their own applicable terms, privacy policies, security requirements and legal obligations.

6. How We Use Personal Information

We may process personal information for purposes including:

• Processing orders;
• Confirming payments;
• Providing purchased software access;
• Creating and managing accounts;
• Activating software;
• Sending login or access instructions;
• Providing technical support;
• Responding to customer requests;
• Processing eligible cancellations and refunds;
• Issuing invoices or receipts;
• Maintaining accounting and tax records;
• Preventing fraud;
• Detecting unauthorized activity;
• Maintaining website and software security;
• Troubleshooting technical problems;
• Improving website and software performance;
• Sending necessary transactional communications;
• Complying with applicable legal obligations; and
• Establishing, exercising or defending legal claims where necessary.

We may send marketing communications only where permitted by applicable law and subject to applicable consent or opt-out requirements.

7. Lawful Processing and Consent

We process personal information only for lawful purposes.

Where consent is required under applicable law, we seek to provide relevant information concerning:

• The personal information being requested;
• The purpose for which it is requested; and
• How the customer may exercise applicable privacy rights or withdraw consent.

Withdrawal of consent does not affect processing that was lawfully carried out before withdrawal.

Certain information may need to continue to be retained or processed where necessary to comply with law, complete an existing transaction, resolve disputes, prevent fraud, maintain security or establish legal rights.

8. Software Account and Access Information

Certain software products require customer accounts or account-based access.

We may process personal information to:

• Create an account;
• Identify the customer;
• Verify the registered email address;
• Provide software access;
• Maintain account security;
• Record activation;
• Provide login/access assistance;
• Maintain software-access records; and
• Provide customer support.

The exact access process is explained on the applicable software product page and in our Software Access & Delivery Policy.

9. Transactional Communications

We may send transactional communications that are reasonably necessary for:

• Order confirmations;
• Payment status;
• Software activation;
• Login/access instructions;
• Account security;
• Support requests;
• Refund status;
• Important software notices; and
• Changes materially affecting purchased services.

Transactional messages are different from promotional marketing communications and may be necessary to fulfil the customer’s purchase.

10. Cookies and Similar Technologies

Gedgetsworld.in may use cookies and similar technologies for purposes including:

• Website functionality;
• Login/session management;
• Customer preferences;
• Shopping-cart operation;
• Checkout functionality;
• Website security;
• Fraud prevention;
• Analytics; and
• Performance measurement.

Where required by applicable law, appropriate consent or preference controls may be provided for non-essential cookies.

Users may also control certain cookies through browser settings.

Disabling necessary cookies may affect website, account or checkout functionality.

11. Analytics

We may use analytics technologies to understand:

• Website traffic;
• Page usage;
• Device/browser information;
• User interactions;
• Performance; and
• Technical problems.

Analytics information is used to operate, secure and improve the website and software services.

Where third-party analytics providers are used, they may process information according to their own applicable privacy terms and contractual obligations.

12. Marketing Communications

Where permitted and applicable, we may use contact information to send information about:

• Software products;
• Product updates;
• Relevant offers; or
• Gedgetsworld.in services.

Promotional email communications will include an available method for unsubscribing where required.

Users may also request to stop promotional email communications by contacting:

[email protected]

Unsubscribing from marketing does not prevent necessary transactional, security, payment, account or customer-support communications.

13. How We Share Information

We may disclose personal information to third parties only where reasonably necessary for legitimate business operations, customer fulfilment or applicable legal obligations.

Recipients may include service providers supporting:

• Payment processing;
• Banking/payment infrastructure;
• Website hosting;
• Cloud/software infrastructure;
• Email delivery;
• Customer support;
• Website security;
• Fraud prevention;
• Analytics;
• Accounting;
• Tax compliance;
• Professional services; and
• Other necessary operational services.

We may disclose information to governmental, regulatory, judicial or law-enforcement authorities where required or permitted by applicable law.

We may also disclose necessary information in connection with fraud investigations, payment disputes, chargebacks or legal proceedings.

14. Payment Gateways

Our payment service providers act according to their own legal, regulatory, security and privacy obligations.

When a customer proceeds to payment, information necessary to process that transaction may be transmitted to or processed by the applicable payment gateway, bank, payment network or other payment-service participant.

Customers should review the privacy information provided by the applicable payment service provider where appropriate.

15. No Sale of Payment Credentials

Gedgetsworld.in does not use customer payment authentication credentials as a commercial product.

Customers should never provide us with:

• UPI PIN;
• Card PIN;
• CVV/CVC;
• OTP;
• Internet-banking password; or
• Similar authentication credentials.

16. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information from:

• Unauthorized access;
• Unauthorized disclosure;
• Misuse;
• Alteration;
• Loss;
• Destruction; and
• Other inappropriate processing.

Security measures may include appropriate access controls, account controls, software security measures, hosting/security protections and operational procedures.

However, no internet transmission, website, server, electronic storage system or security measure can guarantee absolute security.

Accordingly, Gedgetsworld.in does not claim that electronic information is “100% secure.”

17. Security Incidents

Where we become aware of a personal-data breach or security incident, we may investigate, contain and remediate the incident and provide notifications where required by applicable law.

We may cooperate with relevant service providers, authorities or affected users where legally required or reasonably necessary.

18. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it is processed and for applicable legal, regulatory, accounting, tax, fraud-prevention, payment-dispute and security requirements.

Retention periods may vary depending on the type of information.

For example, relevant records may be retained for:

• Order fulfilment;
• Customer accounts;
• Accounting;
• Tax compliance;
• Refunds;
• Chargebacks;
• Payment disputes;
• Customer support;
• Fraud prevention;
• Security; and
• Legal compliance.

Where applicable law requires particular personal data, transaction records or processing logs to be retained for a minimum period, we will retain them for that required period.

Once personal information is no longer reasonably required and no applicable legal retention obligation exists, it may be deleted, anonymized or otherwise handled in accordance with applicable law and operational requirements.

19. Software Fulfilment Records

We may maintain records relating to digital software delivery, including:

• Payment confirmation;
• Order confirmation;
• Account creation;
• Software activation;
• Access provisioning;
• Access/login records;
• Relevant email-delivery records; and
• Customer-support communications.

These records may be necessary for customer support, transaction disputes, payment-gateway requirements, fraud prevention and legal compliance.

20. Your Privacy Rights

Depending on applicable law and the circumstances, individuals may have rights relating to their personal information, including rights to:

• Obtain information concerning processing of their personal data;
• Request access to applicable personal information;
• Request correction of inaccurate information;
• Request completion or updating of information;
• Request erasure where legally applicable;
• Withdraw consent where processing depends on consent;
• Raise a privacy grievance; and
• Exercise other rights provided under applicable data-protection law.

Certain requests may be limited where retention or processing is required for legal compliance, transaction records, fraud prevention, security, dispute resolution or another lawful purpose.

India’s Digital Personal Data Protection Act provides rights concerning correction/erasure and grievance redressal, among other rights, subject to applicable provisions and commencement requirements.

21. Privacy Requests

To exercise an applicable privacy right or ask a question concerning our processing of personal information, contact:

Email: [email protected]

Please provide sufficient information for us to identify the relevant account or information and verify the request where reasonably necessary.

Do not send sensitive payment authentication information.

22. Grievance Redressal

If you have a complaint concerning the handling of your personal information, you may contact our designated privacy/grievance contact.

Privacy & Grievance Contact: Vinit Bharti
Designation: Privacy & Grievance Contact, MallDigiPro
Email: [email protected]
Phone: +91 6396869782
Address: Devretha No. 2, Near Daulat Ram School, Shahaganj, Agra – 282010, Uttar Pradesh, India

We will review privacy grievances and respond in accordance with applicable law.

23. Children

Gedgetsworld.in is a B2B business-software website intended for adults and persons authorized to purchase or use software for business or professional purposes.

Our services are not directed at children under 18 years of age.

We do not knowingly seek to collect children’s personal information for ordinary software purchases.

If we become aware that personal information relating to a child has been collected in circumstances requiring action under applicable law, we will take appropriate steps.

24. Third-Party Websites and Services

Gedgetsworld.in may contain links to third-party websites or services.

We are not responsible for the independent privacy practices, security practices or content of third-party websites that are outside our control.

Users should review the privacy policies of relevant third-party services before independently providing information to them.

25. Business Transfers

If MallDigiPro undergoes a lawful merger, acquisition, restructuring, transfer of business or similar transaction, information may be transferred where reasonably necessary as part of that transaction, subject to applicable law and appropriate safeguards.

26. International Processing

Certain hosting, cloud, email, analytics, security or other service providers may process information from locations outside the user’s state or country.

Where personal information is transferred or processed across borders, we will handle such processing subject to applicable data-protection laws and any legally applicable transfer restrictions.

27. Changes to This Privacy Policy

We may update this Privacy Policy where necessary because of changes to:

• Applicable law;
• Data-protection requirements;
• Payment-gateway requirements;
• Website functionality;
• Software services;
• Technology;
• Security practices; or
• Business operations.

The updated version will be published on this page with a revised Last Updated date.

Material changes will be communicated where required by applicable law.

28. Related Policies

This Privacy Policy should be read together with:

• Terms & Conditions;
• Refund & Cancellation Policy;
• Software Access & Delivery Policy;
• Payment & Purchase Policy; and
• Disclaimer.

29. Contact Us

For privacy questions, requests or concerns:

MallDigiPro / Gedgetsworld.in
Devretha No. 2, Near Daulat Ram School
Shahaganj, Agra – 282010
Uttar Pradesh, India

Email: [email protected]
Phone: +91 6396869782
Website: Gedgetsworld.in